Export

We persistently strive to bring innovation and service excellence into our RwandAir Cargo product in order to meet our aim of offering consistently high standards of air cargo services through excellent customer service, global network connectivity and technology. Opportunities in our Cargo division include roles in customer service, cargo operations, cargo network planning and product.

Time limit for space booking (pre-flight): 24 hours for direct flight and 48 hours for transiting in order to be able to export different cargo. Below is the full information needed:

All RwandAir payments must be deposited on RwandAir bank account in Rwandan Francs 0004-0284277-03 and in US Dollars 0004-0284278-04.

Types of Cargo

General Goods

General Cargo is the term used for shipments of durable goods that do not require special treatment. Goods included in this category are are shoes, textiles, and spare parts, among others. For loads that require special treatment, Rwandair offers solutions meeting with your needs.

Requirements for transporting general cargo

Special handling

Fragile Item transport applies for those articles that, because of their characteristics, form, or pack- aging, may break or be damaged upon being transported by RwandAir. This type of cargo must be properly packed with materials that protect, particularly with a cushioning material that keeps goods protected.

Some of these articles include: computers, dishes/plates, cellular telephones, LCD and plasma TVs, ceramics, and crystal. All of these items must be in perfect condition and provided packaging that protects them during transport.

Perishable goods

Perishable goods include products such as: fruits, flowers, vegetables, meats, eggs, medicines and transplants organs, fish, etc. This type of cargo is usually evaluated to make sure that there is no leak- age and that internal packing is sufficient for absorption if any spillage does occur during transport.

Requirements for transporting perishables

Human remains

RwandAir receives human remains from funeral parlors. All of our employees are trained in the sen- sitive transportation coordination of human remains. You can be assured we will give your departed loved ones the highest quality of service on their journey to their final resting place.

Cadavers: Must be embalmed and packed in this order: a zinc or iron metal box (hermetic), absor- bent material, a wooden box (casket), cardboard, and finally a wooden crate with handles. Maximum dimensions: Length=190cm, width=80cm , height=70 cm.

Requirements for transporting human remains

Valuable goods

Valuable goods are any that include gold, platinum, bank notes, securities, etc. For the transport of valuable goods, government authorization and regulations, commercial agreements and procedures must be agreed upon before transport.

Requirements for transporting valuable cargo

Live animals

Live animals are accepted as air cargo, provided they comply with the following requirements:

Dangerous goods

Are articles or substances that may pose risks to human health, safety, security, property, or the environment. Except radioactive materials, RwandAir will transport Dangerous Goods substances in accordance with IATA Dangerous Goods regulations acceptable on the passenger aircraft. Arrangements must be done before uplift.

Requirements for transporting Dangerous Goods cargo

For more information, please contact us on
+250738306074
cargo@rwandair.com

Import

We persistently strive to bring innovation and service excellence into our RwandAir Cargo product in order to meet our aim of offering consistently high standards of air cargo services through excellent customer service, global network connectivity and technology.

Opportunities in our Cargo Division include roles in customer service, cargo operations, and product. Time limit for space booking (pre-flight): 24 hours.
RwandAir handles other Airlines that operate in Rwanda i.e. KENYA AIRWAYS, KLM, MARTINAIR, QATAR, TURKISH AIRLINES. All the documents are received in RwandAir office.

All RwandAir payments must be deposited on RwandAir Bank account in Rwandan Francs 0004-0284277-03 and in US Dollar 0004-0284278-04.

Requirements when receiving imports

Route map

Special Prorate Agreement (SPA)

We have special prorate agreement with below airlines whereby we are able to uplift cargo to the destinations we don’t fly to

Air Maroc

1. Within Morocco

2. International Destinations

ASTRAL Aviation

Allied Air

For more information, please contact us on
+250738306074
cargo@rwandair.com